Questions & Answers
Why not just build my website myself using Wix, Squarespace, or another website builder?+
Website builders are great for simple, one-size-fits-all sites, but they come with trade-offs. Performance, security, and scalability come to mind. If you want a site that truly reflects your brand, is fully customised to your goals, and is built to be lightning fast (which customers and search engines love), a custom-designed website is a better investment. Plus, you save time and avoid the steep learning curve.
What makes a custom-built website better than a template?+
Templates look nice but are generic, often bloated, and don't always translate well between desktop and mobile. A custom build means your site is designed specifically for your audience, your goals, and your brand — resulting in faster load times, and a better user experience.
Will I be able to update my website easily?+
Absolutely. We build user-friendly websites with an intuitive content management system, so you can update text, images, and more without needing to learn code or rely on us for every little change.
Is a bespoke website better for SEO?+
Yes! We rigorously test all our sites for performance, SEO, accessibility, and best practices before launch. We also build with SEO best practices from the ground up — including mobile optimisation and structured data — to give you the best possible foundation to rank higher in search results.
Aren't website builders faster to launch?+
They can be — but at the cost of quality and long-term results. We balance speed and quality by providing a realistic timeline and an efficient process to get your website live without sacrificing what makes it effective.
What ongoing support do you provide that a website builder doesn't?+
With a builder, you're largely on your own. With us, you have a direct relationship with the people responsible for the smooth operation of your website. We'll always be here for you. What's more, we'll keep an eye on things for you in the background, so you don't have to worry about the tech.
What if I change my mind or need new features later?+
Unlike many website builders, your site isn't locked into rigid templates or limited functionality. We build with scale and flexibility in mind, so you can always broaden your services and transform your website into anything you want!
Will my website really look that different from a builder site?+
Yes — a custom design is made just for you, not from a preset list of themes. It will stand out from your competition, and work exactly the way you (and your customers) need.
What's the long-term value of a custom website?+
A custom website is an asset that grows with your business, improves your credibility, and drives better results over time. While builders can be a quick fix, they often end up costing more in missed opportunities, limitations, and general frustration.
How long does it take to build a website?+
Most small business websites are ready in 2 to 4 weeks, depending on the requirements.
Do you provide hosting and support?+
Yes! We offer a robust ongoing support package that includes reliable hosting, maintenance, and software updates that keep the tech up to date and secure. We're also available for any questions or changes you need after launch.
What other benefits does a custom build offer?+
As they say, the sky's the limit! We can cater to your unique business logic. We can connect your website to customer management systems, inventory management systems, payment gateways, and more. Need a custom email address like you@yourdomain.com? We can help with that too. Whatever you have in mind, just ask — we’ll make it happen!

We specialise in helping businesses improve their web presence. With competitive pricing, a free initial consultation, and ongoing support, what's not to like? Contact us today!